Autotask is full-featured and interactive web based software. It provides the IT industry a complete solution to organize, automate and optimize the business without any hassle. This software is web-based, and hence, can be accessed from anywhere, making it quite efficient and at the same time, it less time consuming application.
With the help from autotask’s superb business performance through automation and management, you can be assured of a good profit and efficiency. It has a centralized database that gives you the power to manage your data efficiently so that you can fetch the desired data whenever you want.
Made with multiple integrated modules, the application is loaded with multiple features that helps in performing tasks like service desk outsourcing, contract management, billing & reporting, time tracking, etc. that helps the user to access the data as well as can help in organizing all the above mentioned tasks.
The application is available in two versions-Autotask go and Autotask pro. Autotask pro can be used to support large business firms. The application version supports unlimited number of user licenses and offers some very unique features beneficial for its customers like Survey and bench marking, Dispatchers Workshop etc. On the other hand, Autotask go is for comparatively smaller IT firms and solution providers with 1 to 3 users and comparatively lesser complex business models.
Features of Autotask
- One can configure autotask according to ones business functions, for example, individual modules can be switched off and on across the board, individual users can get different levels of security access, and different views on the data.
- Autotask is the new genre of software. It neither immensely expensive nor has any expensive hardware to maintain and purchase.
- With autotask leap-frogs you can ‘leap frogs’ (professional service automation tool) anything. This feature is presently available in any IT enabled software.
- This software has got the industry’s most intelligent client portal. This allows one to collaborate with the internal IT resources of your client’s data and can easily interact with them.
- Its online community gives direct access to the entire autotask staff and helps in developing communication. More than 30,000 of its customers are interacting with each other on daily basis.
- Autotask’s hosted platform gives a seamless integration with any other services provider one wants to work with.
- With autotask’s live mobile, you can always stay connected to your business in real time. One can get access to his/her account and fetch any contact information without any delay.
- You can schedule appointments and to-do lists the moment it crosses your mind and can also enter time, cost and notes directly into the autotask itself.
- Needless to mention, the smart layout and interactive, well-organized and well-displayed features of the application provides one an ease to access the application anywhere and anytime. Even a layman will be able to handle the application with great ease and without any tutorial.
This software has revolutionized the work process if the IT industry. Its smart lay out and easy to learn technology has added to its popularity. The service provider provides the interested customer a free personalized demonstration of autotask on his/her desktop through the web before the client purchases the product. Autotask doesn’t not only promise but it also delivers the best IT business solution in the market.
Download : Autotask